After sales service

For repair or maintenance service, please complete the form below.
Warning, to find out the warranties applicable to your products, please refer to the “Warranty” page at the top right of this page.

 







    We do not process any repair or service requests outside of Quebec. Please refer to your local representative or distributor.





    fenetre



    Even for thermos breakage, please enter the dimensions of your window as indicated below.

    dimensions





    *Note:
    Before planning a service for this item, check that you have thought to clean the window slides and that the latter are indeed aligned in their respective slides.


    bris-thermique

    Thermal breakage

    bris-de-moustiquaire

    Window screen failure

    bris-de-glissiere

    Slide breakage

    bris-de-cadre-pvc

    Frame breakage (pvc)

    buee-a-linterieur-des-vitres

    Condensation

    fenetre-a-ajuster

    Window to adjust

    fenetre-difficile-a-ouvrir

    Window difficult to open

    fenetre-ne-ferme-pas-completement-ne-barre-pas

    Window does not close completely, does not lock

    impact-sur-la-vitre

    Impact on the glass

    autre-probleme

    Another problem